Our Health Improvement Practitioners (HIPs) provide practical support to help you improve your emotional, physical, and behavioral wellbeing. They can assist with a wide range of concerns, including:

✅ Low mood, anxiety, and stress
✅ Work-life balance and burnout
✅ Relationships and parenting challenges
✅ Drug and alcohol misuse
✅ Chronic pain and sleep difficulties
✅ Grief, loss, and bullying
✅ Workplace issues and behavioral concerns

What to Expect

A HIP session is a brief, solution-focused consultation lasting 20-30 minutes. During your session:

• You may complete a short questionnaire to help identify your strengths and areas needing support.
• Together, you and the HIP will develop a practical plan to address your concerns.

HIP sessions are not counselling or therapy, but they can be helpful while waiting for counselling or if you need practical tools to manage life’s challenges.

How to See a HIP

HIPs are available Monday to Friday, 9:00 AM – 3:15 PM. You can:

📅 See a HIP on the day of your GP or nurse appointment
📞 Call the clinic to find out more

💙 This service is fully funded – there is no cost to you.

If you’re not ready to talk, we can also provide other helpful resources. Reach out today – we're here to support you!

Free Websites

• https://www.justathought.co.nz/
• https://thelowdown.co.nz/
• https://www.smallsteps.org.nz/?gclid=EAIaIQobChMI6Iaa5eKv9QIVMJFmAh0u3gwBEAAYASAAEgLQjfD_BwE
• https://www.toughtalk.nz/
• https://www.depression.org.nz/

Free Apps

• Smiling Mind
• Mentemia
• Aunty Dee
• Melon
• Dear Em

Helplines

Alcohol and Drug helpline – 0800 787 797

Depression helpline – 0800 111 757

Domestic Violence helpline – 0508 744 633

Gambling helpline – 0800 654 655

Kidsline – 0800 543 754

Marijuana Anonymous – (09) 810 8113

Narcotics Anonymous – 0800 628 632

Outline (LGBTQ+ support) – 0800 802 437

Parent helpline – 0800 568 856

Phobic Trust helpline – 0800 142 694

Samaritans helpline – 0800 726 666

The lowdown Free text 5626

Shakti Free 0800 742584

Victim Support – 0800 842 846

Women’s Refuge – 0800 733 843

Youthline – 0800 376 633/0800 378 933

Mental Health helpline – Free call or text 1737

Lifeline – 0800 543 354 / (09) 522 2999 free text 4357

Suicide Prevention helpline – 0508 828 865

Are You Ok? 0800 456 450 (family violence helpline)

Skylight – 0800 299 100 (trauma, loss and grief support)

Supporting Families in Mental Illness – 0800 732 825